Sales & Education Executive - Hong Kong
Hong Kong
Full Time
Mid Level
The role of a Sales & Education Executive is to have a passion for people and services, with experience in retail, artistry, and education. The candidate must be a strong seller, with the ability to recruit, consult and build a sale while adhering to our retailer’s guidelines and standards. The Sales & Education Executive must have the ability to successfully plan and conduct events and trainings virtually and at store level. They should possess effective communication skills, execute timely reporting practices, and build collaborative relationships. Excellence in client service, artistry and working in an entrepreneurial environment is critical to the success of this role.
SALES
SALES
- Responsible for the achievement of retail sales plan and corporate KPI for the region
- Ability to develop and implement focused strategies to drive results, in line with corporate objectives.
- Drive sales at store level
- Effectively negotiate with store stakeholders to elevate the brand presence in-store
- Build collaborative relationship with retailers and key stakeholders in-store
- Complete weekly and monthly reporting on sales, market insights and happenings
- Delivering best-in-class education to elevate brand awareness through in-store trainings and virtual trainings
- Work with leadership to plan FY training plans to boost brand awareness, encourage knowledge retention and to constantly engage the retailer BAs with the brand
- Localize/provide translations to global training decks to suit your market
- Ability to drive knowledge retention through training plans
- Plan artistry contest for retailer BAs
- Plan and host masterclasses for consumers and cast members alike
- Effectively manage budgets within guidelines
- Accountable for completing all administrative assignments by respective due dates
- Manage marketing execution in your market (not limited to GWP/loyalty program)
- Report VM discrepancies verses plan
- Sharing local market insights and what is trending
- Maintain overall counter hygiene and brand image
- Tuesday – Saturday work week
- Admin time: 1-2 days per month
- In-store time: 4-5 days a week
- Minimum 5 years of cosmetic retail experience in a sales/education supervisory position
- Experience in a Sephora environment is very much preferred
- Candidates who have any form of make up certification will be very much preferred
- Possesses great negotiation skills
- Language proficiency in English, Mandarin and Cantonese
- Experience managing at least a 10 million+ market while driving a successful business
- Proactive, self-motivated, possesses effective communication skills and is goal oriented
- Ability to make strategic decisions based on sales analysis
- Ability to work collaboratively and build positive/effective business partnerships
- Entrepreneurial mindset, positive, and has a professional presence
- Comfortable working in a Sephora environment
- Comfortable working on an iPad on the go (mainly Outlook, OneDrive, PPT, Excel)
- Able to do periodic travel when necessary – this will be aligned with leadership
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